Help Center

The Merchants Help Center is your one stop center for helpful links, answers to your questions about our products and services and connections to local lenders.

Merchants FAQ

Here you can find answers to all your frequently asked questions.

Online Banking FAQ >

Merchants Mobile FAQ >

Remote Deposit FAQ >

Helpful Links

Need to order checks? Make a tax payment? Helpful Links are a click away.

Reorder Checks

Reordering your checks couldn’t be easier. Order online.

Order Personal Checks > Order Business Checks >

Merchants Service Charges

Refer to our Service Charge Schedule for costs associated with specific accounts

Make Tax Deposits

The Electronic Federal Tax Payment System® tax payment service is provided free by the U.S. Department of the Treasury. After you’ve enrolled and received your credentials, you can pay any tax due to the Internal Revenue Service (IRS) using this system.
Make a Payment >

Cybersecurity Awareness Course

Because internet security is so important, we are making a free online security course available to our customers right here on our website. This course will help to educate you about safe online banking practices, and also about passwords, giving out personal information, protecting children online, protecting your identity, securing your computer and home network, spam viruses and more such as opening up email and attachments.

Being informed about how to protect yourself against cyber-risks can be a key defense against fraud and identity theft. This course is for all members of your family who are regularly on the internet and is based on real-life stories. It is taught by Kevin Mitnick, an American computer security consultant and best selling author.
Start The Course >

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Third Party Site Disclaimer

By accessing the noted link you will be leaving Merchants Bank's website and entering a website hosted by another party. Merchants Bank has not approved this as a reliable partner site. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of The Merchants Bank's website. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of Merchants Bank.

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