Born and raised in the South, Sam came to Merchants Bank of Alabama in February of 2019 with a total of 18 years in the banking industry.
Samuel received his Agricultural Business and Economics degree from Auburn University in 2001 and has worked in the industry since graduation.
My favorite banking stories.
This can’t be narrowed down to 2-3 instances. Every customer and business is different with different ways for the bank to make a difference. The goal should be to find the way to make the difference. When you are able to do that, you have your next favorite banking story.
Why is it important to have local lenders who can make local decision making?
I think it is very important for the customers to know that the people making the decisions are in the building. They are the same people the customer might see at church, at the fair, or at the ballgame. We are not the faceless name in “the big city” that says yes or no without ever really knowing the customer.
What matters to you?
Simple answer: my customers. My goal is to be there with my customer through their victories and their defeats. I want my customers to believe that I am someone that will always “go to bat” for them.
To you, what is The Merchants Way?
Merchants Bank makes a strong commitment to putting our customer and our community first. We make a conviction to be unwavering in the process, and at Merchants Bank we have a strong belief in what we are doing. We strive to “raise the bar” in each and every interaction.
What do you like most about your job?
I like being a part of the team, and I enjoy the satisfaction of knowing we are able to make a difference in someone’s life.
What type of things do you like to do in your spare time?
Hiking, Backpacking, Camping and Golf